Exchanges & Returns

Moriox offers one of the most customer friendly return and exchange policy.

Warranty Policy:

  1. We offer 6 months shoes warranty.
  2. Water damage claim will not be entertained.
  3. Shoes will be repaired within 7-10 days in case any issue arises.


Exchange and Refund : 

  1. Shoe size can be exchanged within 14 days of purchase. (ONLY IF NOT USED)
  2. Shoe article can also be exchanged within 7 days of purchase.
  3. No exchange and refunds on sale items.


Easy Refund Policy:

  • * If due to any reason customer wants to return the shoe, 10% of the total charges will be deducted. (e.g: If the price of the shoe is 10,000 rupees then 1000 rupees will be deducted as stated in our refund policy)
  • * Refund possible only within 7 days of purchase.
  • * Refund will be made within 7 working days.